E-commerce·5 min read

The checklist we use before a Shopify store goes live

A Shopify store can be set up in an afternoon, which is exactly why so many launch half-finished: a missing return policy, a test product still visible, a checkout that nobody actually tried.

None of the problems that follow are exotic. They are the same short list, and you can check them in an hour.

Products people can actually buy

Read every product page as a customer would. Clear photos from several angles, a plain description, honest sizing or measurements, and a price that matches what you intend to charge. Remove any placeholder or test items.

Check that stock levels are right and that sold-out items say so, rather than letting customers add something you cannot ship.

The policies customers look for

Before they trust a new store, shoppers hunt for four things: shipping, returns and refunds, privacy, and how to contact you. Write them in plain language and link them from the footer.

A store without them looks unfinished at best and untrustworthy at worst, and some payment and advertising platforms expect them to exist.

Place a real order, end to end

Use a real payment method for a small test order, and follow it all the way: the confirmation email, the order in your admin, the tracking message, and a refund. Many launch problems only appear when someone actually completes checkout.

Test on a phone as well as a laptop. Most customers will arrive on mobile, and a checkout that works on desktop can still be awkward on a small screen.

Shipping, tracking and the order page

Set shipping rates and regions deliberately, and make sure what a customer sees at checkout matches what you will really charge. Give people a way to track an order, whether through a tracking link or a page where they can look it up.

Tell customers how long delivery takes and what happens if something goes wrong. Most support messages after launch are some form of where is my order.

Speed, search and the marketplaces

Compress your images, keep the home page focused and avoid stacking apps that each add scripts. A slow store loses buyers before they see a single product.

Give each product a clear title and description so it can be found, and decide whether you will also sell on marketplaces such as Amazon or Flipkart. If you will, keep names, images and prices consistent across them.

Frequently asked questions

How long does it take to launch a Shopify store?

The platform is quick, but a store you would be happy to send customers to takes longer: products, photography, policies and testing are the real work.

Do I need policies before launch?

Yes. Shipping, returns, privacy and contact information are what shoppers look for, and they help build trust.

Should I test checkout with real money?

A small real test order is the most reliable way to catch problems with payment, emails and fulfilment. Refund it afterwards.

Is mobile really that important?

For most stores, yes. A large share of shoppers browse and buy on their phones, so test everything there.

Can I sell on Amazon and Flipkart as well as Shopify?

Yes, many brands do. Keep product names, images and pricing consistent across channels so customers see one brand.

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